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Warranty Information


Lifetime Warranty

All Mogami cable assemblies are made with the finest cable, connectors, and assembly practices in the industry. We are extremely proud of our reliability, and problems are quite rare. However, should you experience trouble with our product, our Lifetime ("No Excuses") warranty to the original purchaser assures you are completely protected should something unfortunate occur.

If you have trouble with your cable you can either:
1) Go to a participating Mogami dealer for an exchange. If they have the cable in stock, this should be a quick and simple process. Please be sure to verify stock with your dealer to ensure product availability.
OR
2) You are welcome to contact us directly for a replacement.

We can only warranty factory assembled cables. This means your cable must have our shrink wrap labels to be eligible for repair/replacement.

certified Mogami cable

If you have ANY questions regarding the authenticity of your cable you can contact us at sales@mogamicable.com or call 800-800-6608
  • The name of the dealer you purchased
    the item from
  • The model number of the cable
    For example Gold Instrument 18
  • Your address and phone number
  • What is wrong with your cable?

You will be given an RMA (return authorization) number. Write it down! This is how we track your package. The RMA number must be clearly written on the package.

3) You Can fill out our Warranty Request Form. Please make sure that all the require fields are filled out correctly.

product suppport

Warranty Request Form


*Contact's Full Name

*Email

*Phone

*Address

*City, State

*Zip

*Name of Dealer

What is wrong with your cable?

If "other"


*Model Number of Cable:

What is written on the cable?

*How Long is the Cable?

*What Ends Does Your Cable Have?

* Required Fields


Important safety tip:

Do NOT send your package to us without an RMA number!
Also, please use a traceable, insured shipping method.

MOGAMI CABLE
Attn: (RMA NUMBER)
20608 Madrona Avenue
Torrance, CA 90503

Once we receive your package, it usually takes about a week to process and release from our warehouse.



 

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Proud Members of NAMMMogami Overdrive, Platinum, Gold, CorePlus and Silver Cables are trusted by music professionals worldwide. Mogami is the most respected cable for electric guitar, acoustic guitar, bass guitar and cable for Keyboards and Pedals. Mogami also makes microphone cables for live stage performances and studio recordings as well as cables for powered speakers, DJ equipment, Headphones and iPod®/MP3 players. Mogami bulk cable, patch cable, recording interface and fan-out snake cables are used in the finest analog/digital studios, recording equipment,
and patch bays.


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